Healthcare information technology
Ryan Phan turns clinical workflows into smarter health data systems.
RHIA-certified healthcare informatics professional with 8+ years in hospital operations, clinical documentation support, EHR workflows, reporting, compliance, and staff training.
Ryan (Nhan) Phan
Clinical Unit Coordinator • RHIA • Health Informatics
EHR
Optimization
BI
Reporting
HIM
Compliance
About
Clinical insight, informatics mindset.
Ryan brings day-to-day hospital operations experience together with formal training in health information management and information technology. His work supports accurate records, stronger workflows, clinical reporting, safer patient care, and confident adoption of healthcare systems.
Experience
Sharp Grossmont Hospital, 2016-now.
Clinical Data Management
Supports medical records, order entry, documentation, and patient data workflows across multiple units and levels of care.
EHR Workflow Support
Helps clinical teams use patient care technologies, templates, and workflow improvements with better clarity and consistency.
Training & Compliance
Provides technical training on care technologies and supports adherence to clinical protocols, safety precautions, and regulations.
Sharp HealthCare Epic Transition Project
Directed Clinical Practice project focused on Epic transition readiness, coding tip updates, and Joint Commission compliance.
Read Case StudyHIM internship
Release of Information internship at Sharp HealthCare.
A two-month internship from April 2023 to May 2023 focused on ROI workflows, Cerner record review, request validation, and compliant release of health information.
Request Review & Record Support
Used Cerner to review patient documentation, locate requested health information, and support accurate fulfillment of medical record requests.
Record Tracking & Follow-Up
Tracked request activity, delinquent records, and documentation follow-up needs while collaborating with HIM staff and healthcare providers.
Compliance & Audit Practice
Evaluated request validity, authorization completeness, and privacy requirements while preparing paper and electronic records for release under supervision.
Systems & analytics
EHR reporting, dashboards, and operational insight.
A deeper look at Ryan's EHR reporting tools, healthcare analytics stack, and informatics competencies now lives on a dedicated page.
EHR Reporting
Experience with Epic Reporting Workbench, Epic Clarity, Cerner Millennium, PowerInsight, and clinical reporting workflows.
Data & Dashboards
Builds reporting fluency around SQL queries, ETL processes, Tableau, Power BI, SSRS, advanced Excel, and dashboard creation.
Informatics Operations
Connects HIM standards, HIPAA compliance, coding knowledge, user training, and process improvement to practical hospital workflows.
Skills
Technical skills with clinical context.
Epic Reporting Workbench
Epic Clarity
Cerner Millennium
Cerner PowerInsight
SQL Queries
ETL Processes
Tableau
Power BI
SSRS
Advanced Excel
ICD-10-CM/PCS
CPT Coding
Workflow Redesign
EHR Optimization
HIPAA Compliance
User Training & Support
Process Improvement
Bilingual Vietnamese
Education & credentials
Built for healthcare information leadership.
Master of Science, Information Technology
North Carolina A&T State University • database management, data warehousing, cybersecurity, networking, and project management.
Bachelor of Science, Health Information Management
San Diego Mesa College • health informatics, data management, clinical information systems, ICD-10, CPT, and project management.
Associate of Science, Health Information Technology
San Diego Mesa College
Associate of Science, Applied Biology in Allied Health
San Diego Mesa College
Registered Health Information Administrator
RHIA, AHIMA • Foundations of Health Informatics, AHIMA
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