Ryan (Nhan) Phan

RHIA-Certified Healthcare Informatics Professional

Healthcare IT and health information professional with 8+ years in hospital operations, EHR workflows, release of information, reporting, compliance, and staff support. Focused on making clinical information cleaner, safer, and easier for teams to use.

pnhan90@gmail.com linkedin.com/in/ryan-ngoc-phan systems & analytics

San Diego, CA

career

Experience

Clinical Unit Coordinator / Healthcare IT Support

Sharp Grossmont Hospital

2016-Present

Supports medical records, order entry, documentation, and patient data workflows across hospital units.
Helps clinical teams use EHR tools, patient care technologies, templates, and workflow improvements with better consistency.
Provides technical training and supports adherence to clinical protocols, safety precautions, and regulatory requirements.

Release of Information Intern

Sharp HealthCare

2024

Used Cerner to review patient documentation, locate requested health information, and support accurate ROI fulfillment.
Evaluated request validity, authorization completeness, privacy requirements, and release readiness under HIM supervision.
Tracked request activity, documentation follow-up, and delinquent medical record items while collaborating with HIM staff and providers.

Epic Transition, Coding Tips & TJC Updates

Sharp HealthCare Directed Clinical Practice

2025

Completed an undergraduate HIM project at Sharp HealthCare focused on Epic transition readiness and workflow preparation.
Reviewed coding tip sheet updates, Joint Commission information management expectations, and staff training recommendations.
Read the case study

Founder & Technology Consultant

Rx Technology Solutions LLC

2025-Present

Consults home users and small businesses on practical technology solutions, setup, troubleshooting, and digital workflows.
Provides software guidance, network support, device configuration, technology planning, and secure everyday tech use.
Translates technical problems into clear steps so clients can use systems with more confidence and less friction.

systems

Healthcare systems & analytics

Experience spans Epic Reporting Workbench, Epic Clarity, Cerner Millennium, Cerner PowerInsight, SQL, BI dashboards, HIM compliance, coding context, and workflow improvement.

Open the systems & analytics page

technical

Skills

EHR & HIM Systems

Epic Reporting Workbench
Epic Clarity
Cerner Millennium
Cerner PowerInsight

Analytics & Reporting

SQL queries
ETL process awareness
Tableau, Power BI, SSRS
Advanced Excel

Compliance & Coding

HIPAA compliance
ICD-10-CM/PCS
CPT coding
Release of Information

Workflow & Support

User training and support
EHR optimization
Process improvement
Bilingual Vietnamese

education

Education & credentials

M.S. Information Technology / North Carolina A&T State University / August 2025

B.S. Health Information Management / San Diego Mesa College / May 2024

A.S. Health Information Technology / San Diego Mesa College / January 2022

A.S. Applied Biology in Allied Health / San Diego Mesa College / January 2021

Registered Health Information Administrator / RHIA, AHIMA

Foundations of Health Informatics / AHIMA

contact

Let’s improve clinical information workflows.

pnhan90@gmail.com LinkedIn